Privacy Policy


Last updated: 23 June 2020

Marketcom Technology Limited and its subsidiaries (referred to as “Marketcom”“we”“our” or “us”) provide a wide range of eCommerce platforms and built-in marketing solutions, including digital and programmatic advertising solutions.

This privacy policy explains how we may use any personal information we hold in relation to you (the “user”) in connection with the use of our website, as well as any personal information we may receive from our group members.

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation, as amended and supplemented (the “Data Protection Laws”), Marketcom is a “controller” of personal information. If you have any questions relating to this privacy policy or our use of personal information, please contact us using the information in Section 12 below.

1. PERSONAL INFORMATION WE COLLECT DIRECTLY FROM YOU

When you contact us

If you contact us by telephone, email, post or using any other function offered by our website, we may collect your name, contact details, employer details, location and any other information that you provide to us.

We will use this information to review, investigate and respond to your questions or comments as necessary. Please note that we may record telephone calls made to us.

If we need to verify your identity

In some circumstances we may be required by law or by our internal compliance procedures to take steps to verify the identity of the owners or companies officers of companies that we do business with. These checks are sometimes called “know your client” or “KYC” checks. As part of this process we will ask relevant individuals to provide certain information such as name, address and nationality. We will also ask for documentary evidence verifying these details, such as a copy of the individual’s passport and/or utility bill.

We will use the information that provided us for the purpose of complying with our legal or internal compliance obligations. Our legal basis for processing this personal information is that it is necessary for compliance with a legal obligation to which we are subject, alternatively that it is necessary for our legitimate interests in ensuring that we are conducting our business in a responsible way which complies with our internal standards.

Non-personal data / information we collect

When you are accessing our website, we may collect non-identifiable information. To clarify, processing of non-personal data is not identifiable to a specific individual and as such we are not aware of your identity due to such information.  

2. PERSONAL INFORMATION WE COLLECT FROM THIRD PARTIES

Group Members

We collect personal information from customers and others who use the websites of any member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, from time to time (our “group”). More details of our group companies can be found on this website.

We put together personal information about customers and users in order to find out more about them. This information is used to enable us to better understand our customers and to provide targeted advertising which matches their interests and likes. We may share this information with other companies operating targeted advertising or involved within the advertising industry (see "Disclosure of Your Information" below).

We only use personal information from individual who have agreed for their information to be used this way (usually via a group company). If you do not want your information to be used in this way you have the right to ask us to stop using your information. More details about how to do this can be found at section 8 of this notice (see "Your Rights" below).

Third Party Service Providers

We also work closely with third party service providers including, for example, business partners, sub-contractors, advertising networks, analytics providers and search information providers (“Third Party Service Providers”).

We may receive information about you from Third Party Service Providers such as Google Analytics. We may share some of the information we collect from you with Third Party Service Providers (see “Disclosure of Your Information” below).

3. PERSONAL INFORMATION WE AUTOMATICALLY COLLECT

When you use our website, we may automatically collect information including:

We may make use of log files which record information from your webserver including internet protocol (IP) addresses, type of browser you use, your Internet Service Provider (ISP),  other web pages you access and any other information your browser may send to us.

We may use this information to analyze trends, administer our website, and track your use of our website.

Our website may use a tool called “Google Analytics” to collect information about use of our website.  Google Analytics collects information such as how often you visit our website, what pages you visit when you do so, and what other sites you use prior to coming to our website. We use this information to maintain and improve our website and our products.  We do not combine the information collected through the use of Google Analytics with personally identifiable information. 

For more information on Google Analytics, please read Google Analytics Terms of Service, available www.google.com/analytics/terms/us.html (http://www.google.com/analytics/terms/us.html), and the Google Privacy Policy, available at www.google.com/policies/privacy/ (http://www.google.com/policies/privacy/).  

You may learn more about how Google collects and processes data specifically in connection with Google Analytics at www.google.com/policies/privacy/partners/ (http://www.google.com/policies/privacy/partners/).  

You can  prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout/

4. OUR LEGAL BASIS FOR COLLECTING AND USING YOUR PERSONAL INFORMATION

Our legitimate business interests

If you contact us or simply browse our website, our legal basis for processing your personal information is that we have a legitimate interest in administering and monitoring our website, and responding to queries.

Consent

We may collect personal information from you or receive it from the members of the group where you gave your consent to do so. The members of the group  collect this consent on our behalf.

Entering into and performing a contract with you

If you use our website and services we provide, our legal basis for processing your personal information is that it is necessary for the performance of the agreement between you and us.

5. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group.

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

6. INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION

The personal information that we collect from you will be transmitted to third parties located in countries outside of the European Economic Area (“EEA”) including the United States and Israel.

We will take appropriate measures to ensure that your information receives an adequate level of data protection upon its transfer outside of the EEA. If you are a resident of a jurisdiction where a transfer of your personal data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.

If you would like more information about how your personal information is transferred, and the safeguards applied, please contact us at privacy@market.com.

7. RETENTION OF YOUR PERSONAL INFORMATION

The period for which we will retain your personal information will vary depending on the purposes it was collected for, as well as the requirements of any applicable law or regulation.

For example, if you submit a query through our website, we will store your personal information and details about your query for as long as is necessary to respond to you, and in accordance with our general policy on the retention of business records.

8. YOUR RIGHTS

You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to the data we hold about you, or to obtain a copy of the personal information in machine readable format, to request that it is erased or that any inaccurate personal information is rectified. You may also have the right to ask us to restrict how we process your personal information or to withdraw your consent to how we process your personal information. Please contact privacy@market.com if you would like to make a request.

You also have the right to complain about the use of your personal data to the supervisory authority of your habitual residence, place of work or of an alleged infringement of the EU General Data Protection Regulation.

A summary and further details about your rights under EU Data Protection Laws, is available on the EU Commission's website at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

9. THIRD PARTY WEBSITES

The website may, from time to time, contain links to and from the websites of our partners, affiliates, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content on these websites and We are not responsible for the practices employed by them. If you follow a link to any of these websites, please note that these websites have their own privacy and customer support policies and we do not accept any responsibility or liability for these policies. Please carefully check these policies before you submit any personal information to these websites.

10. CHANGES TO OUR POLICY

This policy will be reviewed from time to time to take account of changes to our operations and practices. If we make changes, we will notify you by revising the date at the top of this policy, and if the changes are significant, we may provide you with additional notice, such as adding a statement to the homepage of the website or sending you an email with the update. Any personal information held will be governed by our most current policy.

11. CHILDREN’S PRIVACY AND ELIGIBILITY

Our website as well as services of our group members are not directed or intended for individuals under the age of 16, and we do not knowingly collect or solicit information from children. If we become aware that a child under that age has provided us with personal information, we take steps to remove such information from our servers. If you are aware that a child has provided us with personal information, please contact us at privacy@market.com.

12. CONTACT US

If you have any questions or requests regarding this privacy policy, the practices of the website or your dealings with the website, please contact privacy@market.com